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Privacy Policy for ContraCX Consulting

Effective Date: 09/07/2025
Last Updated: 09/07/2025

At ContraCX Consulting, we respect your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website and Services.

1. Information We Collect

We collect the following information when you use our Services:

• Account Information: Name and email address (when you create an account).

• Analytics Data: Standard website usage data (e.g., page visits, time spent) for internal improvement purposes.

We do not collect payment information through the website at this time.

2. How We Use Information

We use your information only for:

• Providing and maintaining the Services

• Delivering consulting and training content

• Internal analytics to improve user experience

• Account management and customer support

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies and Analytics

We may use cookies and third-party analytics tools to track usage patterns. These are used only for internal analysis to improve our Services.

4. Data Retention

We retain your information only as long as necessary to provide Services or comply with legal obligations.

5. Data Security

We take reasonable measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

6. Sharing of Information

We may share information only in these cases:

• With service providers who support our Services (e.g., Base44 platform integrations)

• When required by law, legal process, or governmental request

7. User Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data

• Restrict or object to processing of your data

• Request a copy of your data

To exercise these rights, contact us at matt@mastersclasscx.com.

8. Children’s Privacy

Our Services are not intended for anyone under 18 years of age, and we do not knowingly collect data from minors.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date.

10. Contact

For questions about this Privacy Policy, contact us at:
matt@mastersclasscx.com | Phone: 856-830-5510 | Fax: 303-952-8278