A live, instructor-led training that delivers the full CX Masterclass experience remotely. Teams participate in real-time presentations, guided discussions, and digital role-play exercises, with all materials provided electronically.

The program mirrors the structure and deliverables of the in-person training—including pre-training service audit, branded resources, and post-training executive summary—while offering the flexibility to schedule sessions around business coverage. Ideal for organizations with strict time constraints, this format ensures teams gain the same immersive, white-glove customer experience skills without leaving their desks.